Cancellation and No-Show

EXCEPTIONAL CORONA MEASURES: no pre-payment and 14 day cancellation policy on all normal bookings.

Midweek: 14 days before arrival at the latest. After these 14 days the full price/amount of the reservation will be charged.

Weekends and bank holidays as well as the official school holiday periods: minimum four (4) weeks in advance.

After this period the full price/amount of the reservation will be charged. 

The full amount of the reservation will be charged in case of a No-Show and the full reservation will be cancelled.

A no-show is considered as a direct cancellation of your reservation.

Groups (as of 4 persons, 2 rooms) reservations entail a 50% pre-charge at reservation. The remainder will be charged 2 weeks (14 days) prior to arrival.

Group reservations are non-refundable. For group reservations we only accept wire transferts.

For long stays, more then 3 nights, the full amount is to be paid at reservation and is not refundable. Partial payments are equally non-refundable.

All promotional and discounted reservations are ALWAYS NON-REFUNDABLE.

When booking a room at Hotel Cosy by phone, email, fax, our website or any other way, you agree to these terms and conditions.

Moreover these terms and conditions supercede on those of all other websites.

We therefore ask our guests to inform themselves well in advance and if needed take the nescessary insurance.

Half Board

Gastronomy in Bouillon

Breakfast and a seasonal 4-course gastronomic market menu in the evening.

We only use daily fresh produce that change daily.

Our gastronomic market menu is adjusted accordingly.

Please check the price through our website: BOOK NOW

For Your Information

Single room or room for three persons only on request.

The price for an extra bed (and/or each extra person) is 45 Euro, inclusive of breakfast, as of 2 years.

Under 2 years the price is 25 Euro, inclusive of a baby cot.

Dogs are welcome free of charge (only on request), and they have their own basket to sleep in.

All package deals can be booked by phone or e-mail exclusively.

Pets are allowed without extra cost.

We do not have private parking.

The hotel (owners, staff) is at no point liable for any lost or forgotten personal items as wel as damaged personal belongings and vehicles.

Checking - in and - out

Breakfast

Arrival (check-in) between 15.00 en 18.00 hrs

Departure (check-out) before 11.00 hrs 

Late departure only under reservation and availability.

Departure after 11.30 hrs will incur 50% of the days roomcharge

Breakfast between 8.00 and 10.00 hrs

Reception between 8.30 AM and 9 PM

Late arrival should be communicated beforehand and is conditional

Not reporting or arriving later then estimated/indicated time will be charged as NO-SHOW

The hotel remains the right to relocate the guest for any reason it deems fit. 

Our languages, Nos Langues, Onze Talen

Welkom, wij spreken nederlands

Bienvenue, nousparlons le français

Welcome, we speak English

Willkommen, wir sprechen Deutsch

Ласкаво просимо, ми говоримо по-українськи

Добро пожаловать, мы говорим по-русски

Bun venit, vorbim in limba română

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